Privacy Policy

Blackstone Executive Transfers is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, contact us or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Blackstone Executive Transfers

Email: info@blackstoneexecutivetransfers.co.uk
Telephone: +44 7377 173456
Service Areas: Surrey, Sussex, London and the United Kingdom

For the purposes of UK data protection law, Blackstone Executive Transfers is the data controller responsible for your personal information.

Information We Collect

We May Collect and Process the Following Information

Personal Information

  • Name

  • Telephone Number

  • Email Address

  • Business Name (where applicable)

  • Postal Address

  • Journey Details

  • Flight Information

  • Booking Information

  • Communication Records

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Data

  • Cookies and Tracking Information

How We Collect Information

  • You submit a contact form

  • You request a quote

  • You make a booking

  • You apply for a corporate account

  • You contact us by phone, email or WhatsApp

  • You visit our website

  • You interact with our social media channels

How We Use Your Information

  • Provide chauffeur services

  • Respond to enquiries

  • Process bookings

  • Manage quote requests

  • Communicate with customers

  • Provide customer support

  • Improve our website and services

  • Maintain records for legal and business purposes

  • Send service-related updates

  • Prevent fraud and misuse of our services

Where consent has been provided, we may also send occasional marketing communications regarding our services.

You may unsubscribe from marketing communications at any time.

Legal Basis For Processing

We process personal information under one or more of the following legal bases:

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

  • Consent where required

  • Protection of vital interests

How We Store Your Information

We take reasonable steps to ensure personal information is stored securely.

  • Website systems

  • Email systems

  • Booking platforms

  • Customer management systems

  • Secure cloud storage providers

While we take reasonable precautions, no method of transmission or storage can be guaranteed to be completely secure.

How Long We Keep Your Data

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

Retention periods may vary depending on the type of information and legal requirements.

Sharing Your Information

We do not sell your personal information.

  • Payment providers

  • Website service providers

  • IT support providers

  • Professional advisers

  • Regulatory authorities where legally required

  • Law enforcement agencies where legally required

Any third-party providers are required to handle information securely and in accordance with applicable data protection laws.

International Data Transfers

Some service providers may process data outside the United Kingdom.

Where this occurs, appropriate safeguards will be implemented to protect personal information.

Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies May Be Used To

  • Remember user preferences

  • Improve website performance

  • Analyse website traffic

  • Support marketing and advertising activities

You may control cookies through your browser settings.

For further information, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of any third-party websites they visit.

Marketing Communications

Where consent has been provided, we may send information about our services, promotions and updates.

  • Clicking unsubscribe links

  • Contacting us directly

  • Requesting removal from our mailing list

Children’S Privacy

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to remove it.

Changes To This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page and will take effect immediately upon publication.

Users are encouraged to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Blackstone Executive Transfers

Email: info@blackstoneexecutivetransfers.co.uk
Telephone: +44 7377 173456
Website: www.blackstoneexecutivetransfers.co.uk

Complaints

If you are unhappy with how your information has been handled, you have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)

Website: https://www.ico.org.uk
Telephone: 0303 123 1113
Address: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF